Citrus InterActive Ltd
 
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FREE DELIVERY ON ALL ORDERS OVER £79.00

About Us

Citrus Interactive Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@inkjet4u.co.uk.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit & Debit card payment via PayPal, Securely ON-Line, or bank giro credits & transfers (please call or e-mail for details)

We are also able to accept payments by WESTERN UNION MONEY TRANFERS please visit your local W.U. Agent to send payment and then contact us with the Money Transfer Control Number (MTCN)

How does the Western Union Money Transfer service work from an Agent location?

The sender initiates the transaction by completing a "To Send Money" form and paying the Agent cash to cover the transfer amount plus applicable fees. The Agent immediately processes the transaction.

We regret to have a minimum order value of £10.00

How we deliver your order? We despatch all our goods by either Royal mail post, Parcel Force or courier service. You will be given the choice available at checkout for you to choose, It is your own responsibility to select the correct delivery option. PLEASE ensure that you select your correct destination & cost. We reserve the right to substitute your choice for a more suitable delivery method, but we will try to send your order by the quickest method for the choosen price band and wieght..Should you choose 1p delivery where it does not apply to your order we will add the cost of the correct option without notice. We regret that we are unable to contact you prior to depatch of your order to confirm any changes in delivery costs. Your E-Mail confirmation does not constitute a final binding contact and may be adjusted as detailed above without notice. If you are not happy with this DO NOT ORDER.
Delivery Schedule We normally despatch your order right away. Subject to stock availability. We will normally despatch your order to you in one business day. However you may have the option to chooose alternative delivery methods at checkout, these will be calculated based on both weight and your delivery location.

1p for 3 / 4 day delivery is offered on ALL ORDERS over £100.00 (UK Mainland Only)

For NEXT WORKING DAY please add "NEXT DAY" into the special instructions box at checkout, and select the correct option from the dropdown list.

We reserve the right to amend your order should you select an incorrect delivery option for your order.

Back Orders If your item is not in stock, we will back order for you.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is showm on your receipt.

Some customers, such as BFPO & USA may be VAT exempt, If you think you are please mention it when ordering.

Credit Card Security

Why can't I see the secure padlock?
We or ACTINIC CATALOG know of no documented cases of credit card fraud using our shopping system over the Internet.  ALL credit card numbersare encrypted in the software when the order is placed using 128 bit SECURE encryption. They are only decrypted after they reach our computer and we are processing your order.  They are not held in clear text on any web site. The software we use is ACTINIC CATALOG one of the most advanced internet shopping solutions available in the world Approved by the Which Web Trader scheme, to see more about ACTINIC you can view thier WEB site at www.actinic.com
You have our Gaurantee and that of your Credit Card Company that all transactions with us over the Internet are SAFE in every way.

Guarantee We guarantee your satisfaction. Products ordered in error can not be returned once opened, please ensure you have ordered and received the correct model of cartridge prior to opening. If for any reason you are not happy with your order please return it for replacement or refund.

We regret that we can not refund carraige costs unless there is a fault with the item purchased, Faulty goods will be replaced or refunded along with any charge for carraige.

None of our terms and conditions effect you statutory rights as a consumer.

Reaching Us If you need to contact us, please email us on sales@inkjet4u.co.uk, alternatively, you can call on 08707 465 538 (International +44 <phone without first zero>) or fax us on 08707 453 886

Our Customer service number is 08707 465 538 and is open during normal UK working hours.

Privacy Policy Citrus Interactive Ltd / Inkjet4U do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. We may e-mail (subject to your consent) you at the address given on your order from time to time with special offers and to remind you about our site. In addition we may need to contact you regarding your order / delivery.

Data Protection:

We will use your details for fraud prevention purposes. We will check your details with fraud prevention agencies and if you give us false or inaccurate information and we suspect fraud, we will record this.

Remittance Terms All goods must be paid for in full prior to despatch. You can deposit funds direct to our business bank account using your order reference number, please call for further details.

We regret we have a minimum order value of £10.00

Please call 08707 465538 if you require assistance